Warehouse Assistant

FIC Warehouse

We are looking for a Warehouse Assistant to join our team. Candidates must have previous experience working in a warehouse environment and/or storekeeping experience.


  • Handle the shipping and receiving unloading deliveries and checking in merchandise
  • Prepare orders by processing requests and supply orders; pulling materials; packing boxes; placing orders in delivery area
  • Sort and place materials or items on racks, shelves or in bins according to organisational standards
  • Open bales, crates and other containers
  • Maintain inventory controls by collecting stock location orders, printing request, recording amounts of materials or items received or distributed through a computer.
  • Lead the counting of physical inventory, prepare parcels for deliveries
  • Maintain safe and clean work environment by keeping shelves, pallet area, and workstations neat and in line with HSE standards
  • Organise the warehouse and work area for orderliness, including sweeping, dusting, mopping etc.
  • Wear the proper safety equipment
  • Any additional tasks assigned by the line manager as per the current job profile
  • Greet customers in a friendly and professional manner
  • Attend to customer needs promptly
  • Use initiative to approach customers
  • Process transactions using an electronic till
  • Deal with customer complaints in a manner that ensures they are satisfied

 Physical Requirements

  • Regularly lifting and/or move objects 5-32 kg and/or move objects that weigh more than 50kg
  • Frequently required to stand, walk, stoop, kneel, crouch or crawl, occasionally sit and climb or balance

Personal Attributes

  • Self-motivated person and able to work under pressure
  • Organised and able to meet deadlines
  • Positive attitude
  • Great interpersonal skills
  • Good sense of humour
  • Ability to use initiative
  • Determined in carrying out tasks to completion
  • High level of confidentiality

Qualifications and Skills


  • Previous experience working in a warehouse and/or storekeeping
  • Good communication, organisational, time management, mathematical skills
  • The ability to read, write and speak English clearly
  • Dependable and reliable
  • A valid driving License


  • GSCEs or High School diploma or equivalent
  • Computer skills

Application instructions: please send your CV to recruitment@fic.co.fk with “VHR0096 Warehouse Assistant” in the subject-line.